Multi-Stakeholder Strategic Planning
THE CLIENT
The Center for Health Care Strategies partners with those who work in and with Medicaid to promote innovations in health care delivery where they are needed most.
CHCS helps state and federal agencies, managed care plans, providers, and community-based organizations design and deliver high-quality, cost-effective health care to millions of enrollees.
PROJECT SCOPE
Four family foundations identified an audacious goal for the state of New Jersey: creating a stakeholder-driven (those with lived experience as well as providers) statewide plan for combating Adverse Childhood Experiences (ACEs) for New Jersey children. With the foundations’ support, we partnered with New Jersey-based Center for Healthcare Strategies to support this goal.
How we moved CHCS and ACE Forward:
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1. Diving Deep With Key Stakeholder Interviews
We designed and ran dozens of empathy interviews with key stakeholders - from classroom educators to individuals running anti-recidivism organizations to mothers to representatives from the New Jersey Department of Children and Families - which generated insights we looked at alongside CHCS’s extensive research on ACEs.
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2. Co-Design and Facilitation of Two Cross-State Labs
We co-designed and facilitated two cross-state labs with CHCS that brought together dozens of ACEs leaders to listen to one another, share experiences, and co-build the elements of the statewide action plan.
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3. Development of the Multi-Stakeholder Strategic Plan
We synthesized the outputs of the cross-state labs to make recommendations for the content of the Statewide Action Plan
The Result
Our work led to the development of the Statewide Action Plan, launched in 2020.
